EE made a mistake ( pack30 )

poker · ‎13-10-2023

Hello, just need a help to fix a mistake, when you using text services with word PACK30 to send 150, it come back with Sorry I did not recognise that. Please fix this, as there no chance to buy 125 gb of data, and dont tell me to use an EE App, as I deleted it long time ago as this App never working.

XRaySpeX · ‎13-10-2023

Does texting ALL PACKS to 150 offer the PACK30?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

poker · ‎16-10-2023

Of course its offered, and its still not fixed yet 🤖

James_B · ‎17-10-2023

Have you tried selecting your pack by logging in to ee.co.uk @poker?

We've also made lots of improvements to the EE app recently so I'd recommend giving it another go.

James