We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi I don't know if anybody out there can help me.I have just received a text stating "as you haven't made a chargeable call/text or used data for six months you will now lose any remaining credit and also be disconnected in the next 3 months" This i...
Hello,I have a problem with addons.I top up like always and want to buy unlimited 30 days again but can't do anything because of that "purchase error"I have subscription pack.Is there any other way to buy 30 unlimited days?
Can you tell me why i am unable to make top up payment online via my desktop computer
I can’t purchase a subscription pack online or on the app and I can’t call or text ee as they are saying I have no credit available to call has anyone got any advice on how to contact them without going into a store ?
Additional
When I text roaming to 150 prior to going about abroad a text from EE comes through that has nothing to do with roaming then when I end up in the country I am not able to access roaming/text the Room EU7D text because I'm already there.I have to call...
I have a SIM and I'm trying to fill an 8GB package and won't let me even though I have money in my account, I'd love if someone could help me:)
Hello I added my pick and paid for it now we had added £45 pound in credit to both of my PAYG phones I literally can't afford that I am a single father and it's left me short for the rest of the month I really need a refund
I am looking to buy a bundle with my credit
I topped up £15 credit on EE on the 31st for my pay as you go plan to renew as usual. It is now the 1st and it says I need to add credit even though its already there. I restarted my phone and texted NOW to 150 but it says I still need to add credit....
