Skip to main content
Forum FAQ's

Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 1300 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 1733 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 26244 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13991 Views
  • 0 replies
  • 6 Helpful

Cannot pay subscription pack from Current Credit

Hi,I am trying to set up a pack by paying from my credit. At the end of the process, it says it was successful but 0.0 is taken from my account. My credit stays as before and in the menu i see the pack in the "your Pack " section but  the alllowances...

Sorin89 by • Visitor
  • 337 Views
  • 1 replies
  • 0 Helpful

Phoning / Texting the UK from Australia.

Hi, please could I ask for some guidance regarding making a call / text to the UK with my UK EE phone number. I currently live in Australia and have an Australian number with a different service. I do not use my UK EE number here but in order for me ...

CLR25 by • Visitor
  • 2959 Views
  • 5 replies
  • 3 Helpful

Re: Can I convert my Sim to an eSim from overseas

The lack of an e-SIM for the PAYG service is a BIG handicap for EE.Don't forget tourists will make a lot of noise and fuss which will cause many people to consider using other carriers.EE need their marketing department to seriously address the PAYG ...

simoRAV by • Explorer
  • 526 Views
  • 4 replies
  • 3 Helpful

Resolved! The network service is down?

I missed a VERY important call this morning because the EE service has not been working all day. I cannot make calls, I cannot receive them and I cannot send text messages.I pay you every month for this service but I'm unable to use said service as i...

Resolved! topped up but no service

HiI topped up to keep an old sim active, but I have no service at all, I cannot even text 150. What to do?

loulou65 by • Visitor
  • 349 Views
  • 1 replies
  • 3 Helpful

Resolved! manage or auto-renew

I had an automatic renewal set up for a pay-as-you-go pack. I received no call or message in a while and it was cancelled. How can I restart this plan or a new one? I am not able to manage my account anymore. When I try to do it a password is sent to...

ameliav by • Investigator
  • 715 Views
  • 5 replies
  • 1 Helpful
Most solutions
More
Top Helpful authors
More