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adding credit to second pay as you go phone

CH1943
Visitor

‎30-10-2024 10:48 AM

I have two phones on one account and want to add credit to the second one (both pay as you go, no packs) but it will ony allow me to add credit to one of them!

0 Helpful
3 REPLIES 3
Linzi_H
EE Community Support Team

‎30-10-2024 01:15 PM

Hi @CH1943 

Welcome to the community.

How are you trying to add your credit? 

Are you doing this online? Are you getting some sort of error?

Have you tried topping up using our fast payment service?

Linzi 

XRaySpeX
EE Community Star
EE Community Star

‎30-10-2024 06:41 PM

Try using Fast Top-up online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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354-
Star Contributor
Star Contributor

‎30-10-2024 07:53 PM

@CH1943 

Try calling 360 and listen out for the options "topping up another account/number"; you should be able to!