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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 570 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 769 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 24137 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13225 Views
  • 0 replies
  • 6 Helpful

pay as you go

If my Pay as you go Subscription Pack have been expired, how long can I keep my number?

Okinawa by • Visitor
  • 305 Views
  • 1 replies
  • 1 Helpful

Payment thru 150 text

Has anyone had an issue with payment thru 150? I have been paying for my device for the past 2 months thru 150 text billing but when I checked the app, I still owe them the amount! My account is currently suspended but I don’t want to pay it now as I...

gxandrew by • Investigator
  • 450 Views
  • 5 replies
  • 0 Helpful

Top up

Hiya im just writing I've tip my phone up twice this month and run low and data is there anyways I could get a data boost or a free pack as a good will gesture as I'm a loyal customer to ee Thank yoy

PAYG Sim card error

My phone suddenly came up with "Sim card error" could not send or receive except for emergency call. Very low signal strength showing. Later in day I checked at same location and error message had gone and signal strength had improved and showed Thre...

expired

My sim expired earlier today. do I have to buy another or is there a way to pay it?

Rob-D2 by • Explorer
  • 343 Views
  • 3 replies
  • 1 Helpful

marketing txt

lost for words only a few days in and getting marketing txts wood like them stoped 

2G and old SIM cards and 2G switch off?

Not sure how old my EE SIM card is, must be at least five years.Anyhow, 3G is of course no longer accessible so I'm using 2G on my old flip phone, this is fine for my limited use which is just the very occasional phone call or text.However, I've rece...

EEless by • Explorer
  • 4199 Views
  • 3 replies
  • 0 Helpful
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