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A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2027 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 3188 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 29042 Views
  • 11 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 14830 Views
  • 0 replies
  • 6 Helpful

PaYGo sim

I ordered 3 sim cards and I have only been billed for one. But none have shown up yet

ManxMann by • Visitor
  • 438 Views
  • 2 replies
  • 1 Helpful

Old PAYG Sim - never used - is it now useless?

Hi, I’ve found an old PAYG SIM that’s never been opened let alone used that I was hoping to put into a spare phone. Is it completely useless now as it will definitely be a couple of years since it was bought?Thanks

Rachey123 by • Investigator
  • 469 Views
  • 3 replies
  • 1 Helpful

Buy a pack

I have 13.98 in credit and I like to use to buy a pack is this possible?

Ls1904 by • Visitor
  • 472 Views
  • 2 replies
  • 1 Helpful

Data

Can you just buy extra data on pay as you go sim when got a pack?

shauna7 by • Visitor
  • 646 Views
  • 3 replies
  • 2 Helpful

How to activate my SIM card abroad? I’ve added £10…

I bought one EE SIM card from Tesco before I departured to China. Now I inserted the SIM card into my phone and added £10 via EE APP. I received the SMS says successfully top up. But I can’t make the call, send the SMS at all. Don’t know how to activ...

Error in add on pack

I am trying to add on the 15 pound pack from the top up credit it is not accepting from The morning ? I added the bank detail and it seems I apply for the monthly subscription and I am not interested on it I want to apply from my credit how to have t...

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