Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Re: Calls blocked on pay as you go

I have had the same problem. The EE rules are incomprehensible. I'm in Australia, with ever increasing credit (only usable in the UK) and unable to even find where to purchase the 'roaming data add-on'. I'm stuck with EE for the moment due to banking...

Thieves, 20 pounds were charged for two days, it was finished. Also, 20 pounds w

Thieves, 20 pounds were charged for two days, it was finished. Also, 20 pounds were charged for three days

Data

Does anyone know why my data isn’t arriving I’ve just bout a 20£ subscription pack and I can’t get the data @Everyone

Bad sim card

I purchased a we SIM card at Heathrow airport on April 6th and put it in my phone and was trying to use it for a couple days and it would not work. So I text to the number provided and it said my SIM card had used up all its data late December 2023...

Pack Activation

I have toped up 30£ manually and want to activate a monthly pack, can someone please share the procedure.Have tried helpline but no success..

Cant phine 150

Hi I think my phone is in hibernation mode I have topped up tried to ring or message but no luck can't ring 150 to speak to anyone to get it out of hibernation as all I keep getting is I don't have enough credit is there anyone who can help please

Resolved! 4G connection speed. Is it capped?

I used to get 70-120 Mbps at my house with EE I now get exactly 30 Mbps. I used to be on an EE contract and swapped to PAYG subscriptions. Are the PAYG subscriptions capped?

data

i just topped up my phone and now my data isn’t working and i have my other top uo still on there but no data left in that one

PAYG not accepting any calls?

Have a PAYG SIM. Top up only. Just added credit as thought might be that but basically when called from a three SIM it says 'this number is currently not accepting calls' and from three it says 'calls to this number cannot currently be connected........

Gifting data

HiHow do I add a new "EE pay as you go" number to my account, so I can gift them data?