If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, I used to have a SIM only contract till march 2024. After that I did not renew my contract as I moved back to India but I still kept my number as a pay as you go. Now I am returning back to the UK this month, so I was wondering if I can still con...
I’m in Spain and Ive tried and paid to connect to internet on pay as you go without success
Hi I need you to confirm the number is indeed mine zara [mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]
Had to buy a new SIM card as last payment needed some additional authentication.. although being a customer on the same card for numerous years.. however no help was provided, spent further money on this, inserted and greeted with this message but u...
I just paid £20 for a pack, twice. But my balance is £0! Help!!
Hello everyone,I Topped Up on the 9th, and it should have Automatically Renewed on the 10th.Everything looked fine on the 9th, and the Credit still shows correctly on my account on the 13th.All the TEXT HELP options say that I have credit on my accou...
Hiya how do I cancel my pay as you go? I accidentally purchased it, the reference number I was given doesn't work on the website, the EE team I called on the phone can't help, and there isn't a live chat. I Can't find where to cancel it and needs to ...
Hi the EE team, This September, I am going back to my home country to work after graduating. My flight is on September 7th. I would like to cancel the subscription that will be charged next time from the bank account, and I also have £20.5 remaining ...
My sim card was working in Turkey. Now it has stopped. I am on pay as you goi created My EE account and tried to register my mobile phone. I couldnt find the account settings
