Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1468 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 2026 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 26659 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14205 Views
  • 0 replies
  • 6 Helpful

Still can’t buy £30 Pay As You Go Pack!!!

I have a £15 Pay As You Go Bundle with UNL. text, UNL. calls and 25GB data. Because the data not enough for me , I tried to buy the £30 bundle (125GB data ,UNL. text and messages).First time ,I just sent the message: PACK30 to 150… I had the answer: ...

Szicso by Investigator
  • 1279 Views
  • 8 replies
  • 1 Helpful

Unlimted data for the day

Is the 1115 texting service down? I had manged to topup my sim. But the other texting service for the unlimited deal for the day is down I think. I've been trying to top it up but I've not been getting a text back, whereas I text the other service fo...

Lia20b by Visitor
  • 421 Views
  • 1 replies
  • 1 Helpful

Bundles

I’ve just brought a £10 bundle sim from the shop and it’s not adding the bundle to my sim ?(( I’ve topped it up with the correct amount of credit ))

"Prepaid Packs Error" page

Have a SIM that went into "hibernation". Called E and got it reactivated. Account is functional and I have been able to top up (twice!). BUT: cannot convert top-up into subscription pack, nor will buying a subscription pack directly by card go throug...

CJH53 by Investigator
  • 1054 Views
  • 9 replies
  • 4 Helpful

SIM card suspended due to inactivity

My Sim card was suspended due to inactivity, I was told it will be back working within 24hrs by Instagram chat, now is 48hrs and is still not working. I have topped up the account and I am abroad, but I am not getting the Welcome to Argentina message...

NoeliaT by Visitor
  • 1461 Views
  • 3 replies
  • 5 Helpful

add-on page shows er

helloit is a month that i can not visit the add-on page for me pay as you go sim cardI am abroad, and customer care told me I should buy a roaming add-on to be able to send a text or make a callright now, my sim card only receives SMSit is a month af...

screenshot-ee.co.uk-2024.07.17-17_04_46.png

Are EE PAYG phones now given a poorer service ?

Back in the mists of time when the world was Orange (remember them ?)  and phones were analogue before 2G started I got an Orange SIM card and all was well.  I do PAYG as quite honestly if I make 2 calls a month, receive 6 and send 10 texts I am doin...

minorman by Investigator
  • 1807 Views
  • 13 replies
  • 2 Helpful

Resolved! Standard SIM on pay as you go

Hi- I have ordered a standard SIM with no plan as I  want to use it for work but not make any calls. Do I need to top up every 6 months with the minimum £5 credit or is there another way to keep the number active?

Kelly888 by Investigator
  • 596 Views
  • 8 replies
  • 1 Helpful