We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have a pay as you go SIM card. It has not been used to make calls or texts in 6 months and is now not registering when I put it into phone. But several companies are linked to this number and I need a text to access them. My account is showing the ...
I am looking to see if an unlimited PAYG sim offer that I can use for data would be also available in store. Nearly impossible to find this answer on the EE website and trying to get a helpful human to talk to via the phone numbers is impossible. Any...
I bought a PAYG sim 18 months agai and it worked then and I topped up a month later and it also worked in Norway on that occasion am now in Italy and topped up with £10 yesterday and I have no signal.
I’m on pay as you go, how do I purchase a pack that will allow me to call Germany now and call the UK when I’m in Germany?
I made the mistake of accidentally topping up £13.50 to my account, my intention was to top up £13.50 to the pack where i get data, calls and text but now all i have is £13.50 credit which has now dropped to £13.30. I'm worried
helloI have had my sim card for two years, and I had no problem with that, it has been about a year that I have been abroad and using my sim in roaming mode,some of my 2FA login codes are on this sim card, and I receive them without a problembut from...
Hi there. Before I left the UK in March, I was changed to a pay as you go and told to send a text message to a UK number every 3 months to keep the number active. I activated my number before leaving the UK and topped it up with £5. I tried sending a...
I am on a £1.00 per week mobile subscription pack (and have been for at least five years). I will be travelling to the EU next month - will the daily EU roaming charges apply?
HelloI would like to know why my number is blocked?I suddenly had no more credit even though it is automatically deducted from my credit card.Now I did it manually through the app and it still doesn't work. What should I do?I am waiting for a respon...
hi is there anyone that can help me I topped up my phone as pay as you go and now that I am in a different country there is a restriction and a access charge which I will pay however I got a message off EE telling me to reply with a code that they to...
