Topped up old number

[C041]

Hi

i just topped up my old mobile number that I no longer have. I forget to use the drop down box to select my current number to top up online.

how can I have the £10 credit to be transferred to my current number ?

[354-]

@C041 - That is not possible.

[C041]

Thanks I'll speak with customer service if they can do a refund 

[XRaySpeX]

Easy mistake to make! PAYG credit is not generally refundable nor transferable, but it's worth calling CS to see if it can be done in your case.