If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hello!I'm on a pay as you go plan. I put credit in last night, but now this morning it hasn't renewed. I've tried texting NOW to 150, and it just says that I need credit, but when I text AL to 150 it confirms that I have a balance of more than I need...
Hi, I’ve recently got a new SIM card as I closed down my old SIM card when going back home. I have bought a new SIM card with a new number and paid for my pay as you go monthly roll over pack, but it has sent the data to my old number. I’ve edited th...
I had a text message in September 2023 saying I could claim a free boost.I've been topping up every month for many years and usually claim boosts straight away by repying to the text message from 150.This time, I logged in to the desktop version of M...
Hi all.My son is 13 and currently has an EE PAYG phone which we put a tenner on every few months. He really doesn't use a lot as he has wifi at home and at friends' houses etc. My issue is this: he's going on a school trip soon, abroad - they're trav...
My 15 everything pack did not automatically renew this morning despite having topped up £15 last night.When I text BA or AL to 150 it tells me I have £15 credit.When I text NOW to 150 it tells me I need to add some credit to pay for my pack.I tried t...
Hi, I had 11GB of data from my previous packs left, EE took it all away. I need to understand why ? Thank you
Hi I bought sim in Asda I didn't put sim card to my phone in UKAlready I'm in Poland and I put New sim card to my mobile.I received welcome SMS from eeI created account and installed Ee appI created account to my email address. I can't add this mobil...
Hello EE,I receive the error "call to this number are barred from your phone" cI activated the " PAYG" Sim and used it before I left.I have it linked to my Apple ID, Linked on the EE app. (I could see my balance of £10 )I made top up of £5 to make su...
hello can i see my text message from several phones but same number over a period of years.
I want to go my apps
