Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Is there any way someone can activate my data top up

Top up not working

No top up number is working and I tried so many ways no working and I don't loose my uk number

Resolved! no data

I’ve payed £10 for data but its just gave me credit how do I get data aswell

Resolved! EE top up cars

Where can I get an EE top up card for my Neighbour, EE shop on IOW do not do them.

Resolved! EE

how to load the EE card with a voucher because I don't know

Resolved! Changing pay as you go. In monthly

Resolved! Re: How do I access online chat

how do i put more money on my account

Hi am try to top my phone up with my voucher cause my phone been cut of and a f

PACK NOT RENEW

My 10 pound data pack will not renew even though I have enough balance however my mobile data has been working.

Resolved! PAYG SIM hibernation

I am reaching out for EE customer servicesIm currently abroad, and changed from contract to PAYG SIM in September 2024.What I wasn’t advised by EE at the time was that the SIM would need to be used in the UK, before roaming could be activated.i need ...