Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

My sim card stopped working abroad

My sim card was working in Turkey. Now it has stopped. I am on pay as you goi created My EE account and tried to register my mobile phone. I couldnt find the account settings

Resolved! Top up

How is uae my credit ro add on Internet??

Resolved! Re: What is pay as you go and flex hibernation, and how do I stop it?

Hi I'm in south America now and I can not make a changeable text or call I don't want to lose my ee number , I can't call EE because my SIM card will not call out i was on a contract but at the end of the contract I moved it over to pay as you go so ...

Data Rollover Question

Hello, took out a EE sim for mobile broadband for when travelling in the UK.Last month hardly used any data. I understand this will rollover?I dont want to pay another £30 for more allowance so have cancelled my subscription. Will i still be able to ...

Trying to buy EU 7 day add on

where is my pay as you go sim card？

I placed a pay as you go card four days ago, but I haven't received any information since I received an order confirmation email, and I don't have any express information about my order, how should I track my sim card, or it hasn't been shipped yet? ...

Unable to buy Data Packs

I have had this EE service since arriving back in the UK. Now I can't get a data package renewal online on my phone. It is constantly giving an error massage that they are working hard to fix. They need to work harder and move this service above thos...

activate my new sactivate my new simm cardimm card

activate my new simm card, i picked up a new one in the ee shop today the lady said it would work right away, but it wont main account ***********, new cim on account *************** [Mod edit: Please do not share personal details as your posts are ...

Resolved! Using Credits to subscribe to a pack

Hello, if anyone can help. I have credits on my EE account but everytime I try to buy a subscription pack, it asks me for a payment method and when I did put my card details in, it took the money out from my card instead of my EE credits (which I had...