We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi,I think my sim not active.can you please active it as soon as possible
hi, I have top up my balance but my SIM card is still disabled
hello. I received this message today:“Hi, as you haven't made a chargeable call/ text or used data for six months, you will now lose any remaining credit (as per our terms and conditions). Your number will also be disconnected in the next three month...
Here’s how you can write your message in English:Subject: Assistance Required for Electronic Voucher Top-UpDear EE, Support Team.I am currently abroad and unable to top up my account using an electronic voucher. Unfortunately, I cannot send SMS messa...
I used to have an EE PAYG mobile SIM that I used for business related calls - I very rarely ever topped it up as they were generally all incoming calls.Ridiculously, I forgot to top it up when I went out of the country for six months, and now I'm hom...
Although previously when I topped up my account to £20, my SIM local pack would automatically renew, when my plan ended on December 8, it did not automatically renew despite having the credit. When texting BALANCE to 150, it confirms that my current ...
Hi all, I am moving to Australia for a year and will be setting up an Australian E sim but want to keep my UK number and was planning on switching to a Pay as You go. I’m currently on a Sim only contract which I had assumed only ran month to month, b...
Every time I try and use my credit to buy a data package I get an error. It doesn't let me buy data and I'm so frustrated because I've been in so many situations where I need data to contact people but have 0 ... I've attached a screenshot of the err...
On the app when I go to the top up sections it shows that I can set up reoccurring top ups and save 10%. I’ve had reoccurring top ups set up for months and have been charged the full price for my data every time. How do I save the 10% that the apps s...
My balance is 35 bounds and I’m waited for one day and till now the data is not working so how much should I pay more than that is that normal??!!!!
