Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1387 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1899 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 26455 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14103 Views
  • 0 replies
  • 6 Helpful

Add-ons

Himy data finished for this month and I don’t want to renew as i’ll be traveling in a week, i want to add data but i don’t understand the packages? It says 13£ for 10GB lasts for 0 what does this mean?

RYA12 by Visitor
  • 370 Views
  • 1 replies
  • 0 Helpful

Resolved! Contract sim card

Hi, my son said he went in store and got a contract sim card. The money for this comes out of his bank but he lost his phone back in September. He hasnt let anyone know. Can he cancel this, sim card and the contract or will he have to pay for it for ...

Michno8 by Visitor
  • 439 Views
  • 3 replies
  • 4 Helpful

Billing

Hi , so im a bit confused as to why my topup keeping coming out of my bank and not the money i have on my account 

Alesha5 by Visitor
  • 308 Views
  • 1 replies
  • 1 Helpful

Pay as you go

Do I get to see how many minutes and txts I've used on pay as you go sim..cant seem to see anything on my account? thank you

Have topped up

Topped up on Thursday 24/10, received text to my phone, can't use my phone still and today is the 30/10. Can't use 150 or text help because the credit has not been activated. Can't be bothered keep going around in circles finding no person to talk to...

Add on website not working

The add on website is not working, and I can’t add on and pay for the subscriptionsomething wrong? It says the website have issuesI saw that it happened since April

Cyrosimon by Investigator
  • 441 Views
  • 5 replies
  • 5 Helpful