We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hello,I don't have access to live chat in the EE app despite having a PAYG number. The 'Help' section looks like this: The 'Home' section looks like this: Does this mean my SIM/number is not activated? I can currently receive texts but not send them,...
I want to buy 10£
Hi...I just changed my £15 Subscription pack from a Pay As You Go to an automatic monthly card payment. There's still a £23.30 credit on the account. Will those funds be used against the monthly payment going forward, or refunded?Thanks!
5G has been around for nearly 5 years now but they still don't provide it for PAYG. It's baffling given all the MVNO's do for much less. They're the only operator to throttle 5G for pay monthly too.
Hi, Today i logged in my account i got that Your account’s cancelled.Please help how can i get my access again?I have sim card.Thanks.
Can anyone let me know if there is way to see when I started my EE PAYG account. As only gives the last 90days on payments
Hello, I want to buy the unlimited add-on. I have more than £50 on my account, but when I send an SMS with "UNL Data" to 150, I get this message: "Sorry, this add-on isn't available. Please visit the EE app or reply with 'add Data' for information on...
I have just switched to PAYG and am struggling to add my number to my EE account. It says I need to go into store with ID or to call 150 but I’ve been waiting ages and can’t get through! Do I really need to do all that just to assign my number to my ...
I was on a sim only deal but changed to pay as you go as I have gone travelling. I spoke to a CS operator and sorted all this just before I left. He informed me that I may need to turn my sim on every once in a while (I think he mentioned 3 monts but...
