If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Once you receive the sim card subscription pack in the mail how do you activate it if you are putting it in an internet hotspot device and not a phone that can make phone calls or send texts?
I joined EE with my number of over 15 years, as I was abroad I got a message stating that I needed to top up or they will give me a 3 month limit but won’t disconnect until they contact me, before 3 months I uploaded credit yet after they took the cr...
Hi, I used to have a SIM only contract till march 2024. After that I did not renew my contract as I moved back to India but I still kept my number as a pay as you go. Now I am returning back to the UK this month, so I was wondering if I can still con...
I’m in Spain and Ive tried and paid to connect to internet on pay as you go without success
Hi I need you to confirm the number is indeed mine zara [mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]
Had to buy a new SIM card as last payment needed some additional authentication.. although being a customer on the same card for numerous years.. however no help was provided, spent further money on this, inserted and greeted with this message but u...
I just paid £20 for a pack, twice. But my balance is £0! Help!!
Hello everyone,I Topped Up on the 9th, and it should have Automatically Renewed on the 10th.Everything looked fine on the 9th, and the Credit still shows correctly on my account on the 13th.All the TEXT HELP options say that I have credit on my accou...
Hiya how do I cancel my pay as you go? I accidentally purchased it, the reference number I was given doesn't work on the website, the EE team I called on the phone can't help, and there isn't a live chat. I Can't find where to cancel it and needs to ...
