If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, I bought a new subscription pack for £15 and it will start on the 7th of July. I changed my mind so want to cancel it but no idea how? If I send to 150 STOP now, they will stop my old pack. So is it better to wait for 7th if July or there is oth...
Hello. I paid £20 to another number by mistake. What can I do now?
I'm on pay as you go and I can't even top up by text any more it just says not sent then when I do it by phone it sends me to a operative ee is going down hill fast
About three weeks ago (Friday, 23 Aug), I received a text from -EE- which said I hadn't made a chargeable call/text from my mobile for six months.It's true because I'm based in Iran, and I can't make or receive any calls on my EE line. Even though I ...
Hi, the exact same thing has just happened to me. I was told it would automatically change on my EE account. Did you ever find a way to resolve the problem, as I am struggling to find a solution. Thanks
Hello I’ve have brought the 15pound top up taraffe but for the wrong number what can I do about this thank you
I'm logged in into my EE account. I've successfully topped up my account. I have enough funds to get £10 pay as you go subscription pack but everytime I do it I get a payment error, screenshot below. I tried 3 different cards, all have enough funds. ...
i got a sim on 10 Sept., and the 10 GPB aleady charged. When can Ｉgot the top up value? The leaflet stated that my 10 GBP top up will be added to my account within two days. [mod edit: please do not post personal information on the public board. T...
I bought a SIM and also topped up 20 pounds to my number, but I cannot activate mobile. What should I do?
