If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
@I bought a top up voucher but I have no data to top send a message to 150. How can I use the voucher
HellloOn the 19/03 I topped up my Pack with £15 to roll it over. Got the confirmation through the mobile. Today I tried sending a text message (it would not go through) after checking around I have discovered that my credit is at £0. So the top-up...
Hello I need some urgent help. I bought new sim. I tried to contact customer service, restarted phone and tried everything it was 10 pounds sim but balance is 0 unable to call or text anyone. Watched many videos but don't know how should I fix this. ...
I want to add a extra add ons, so I can use data in Europe. I accidentally pressed the wrong pack which is PACK10.This isn't Euro data, this just changes my subscription. I haven't pressed 'YES' to buy the pack.How do I cancel this text alert so I ca...
How long does the £5 pack last
I have purchased a EE SIM card from Tesco, but the SIM card doesn’t seem to work ? I have put it in two different phones to try and get it started but nothing ? I purchased £10 credit to top up but can’t call and can’t use the number to get codes etc...
There seems to be some information that is 'left out/missing' when I make use of AL to 150, or even get reminder texts for allowances; payg pack. There doesn't seem to be a value for rollover data in the service text-marked out in red in the screengr...
Hi. I cannot add data pack or use my credit to purchase an add on. Gives me an error. Could be that my sim was deactivated? I have around £13 pounds credit on it. I am abroad but cannot contact ee. I am trying to purchase data so i can use the sim ...
Hi everyoneI want to Top Up my sim card. I have a 16 digit voucher code. I know that if I was in UK I could text 150 with VO then a space and then the 16-digit voucher number.But I am not in UK now and calling 150 will not work.What should I do to to...
SOLVED: All I had to do was restart my phone and it worked again. I recently tried sending a text to 150 and calling 150 to top up my account for my pay-as-you-go pack, but my messages say they are not sent, and calls simply end after a few rings. I ...
