Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Can’t top up my 4GEE wifi pay as you go

I have spent the last day trying to top up my 4GEE Wifi dongle and I have tried what I believe is everything. I have watched every video, gone on every forum, tried to call up, the list goes on.Whenever I get to the page I need to be on it shuts down...

Resolved! I lost my pay to go ee sim that i bought from local shop i want that same number

I want ee same number that I lost

Resolved! Top up

I've topped up my phone but can't use it.

Resolved! Top up

I want top up my sim card

Data decrease after reset

My EE data package just reset 15 minutes ago and I had nearly 70GB of data left. However when it reset, - I have the £15 subscription package by the way - instead of adding on 25GB it decreased to 51GB. Why did this happen? Am I being robbed? I’d lik...

Changing packs

I have always brought the £10 pack, but am thinking about changing and getting the £30 pack for more data. My question is will all the boosts I have earned over the years stay with me? Thanks

How best to keep UK phone number?

I'm moving to Canada mid January 2025 and would like to keep my UK phone number whilst I'm there (I plan on getting a Canadian phone number and contract upon my arrival) . I'm currently on a pay monthly contract and wish to move to a PAYG contract. H...

Sim card top up says no credit to make calls??

I got a £15 sim card top up thing, it will let me text but if I try to make calls it says I don't have enough credit. I'm just trying to make local calls, same type of calls I've never had a problem calling before when I've had unlimited minutes befo...

Get disconnected number back

I am extremely angry as I just got back to the UK from being overseas and my number has been disconnected. I've tried to use it regularly and never had this problem before, I was home last year for 3 months so consistently using it throughout that ti...

Unlimited data still using my normal data

4 days ago I had 7.8gb of data left for my monthly pack, and then paid £5 for 5 days unlimited, however yesterday I got a message saying that I had used up all my data from my monthly pack, even though I had an unlimited data pack active it still use...

Pay as you go

Forum Posts

We've upgraded our Data Boosts

Our new Data Add - ons

What is pay as you go and flex hibernation, and how do I stop it?

What’s EE Data Rollover and how do I get it?

Resolved! Can’t top up my 4GEE wifi pay as you go

Resolved! I lost my pay to go ee sim that i bought from local shop i want that same number

Resolved! Top up

Resolved! Top up

Data decrease after reset

Changing packs

How best to keep UK phone number?

Sim card top up says no credit to make calls??

Get disconnected number back

Unlimited data still using my normal data

About Pay As You Go Top-up via Bank Transfer

Re: Top up

Sim Plan

Data rollover

Reset pay as you spend cap