Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 241 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 390 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 23149 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12924 Views
  • 0 replies
  • 6 Helpful

Pay as you go

I am out of the country and I am unable to purchase a pack as the Web page keeps saying we are trying to fix this page. How can I top up my phone credit 

Buy a private number and top up, but no service.

Hi, there. I buy the private number under EE sim and top up by pay as you go subscribion few day ago (15/5/24), now: 17/5/24. But I text 150 isno balance and no service. Can you help or me. I add £10 top up already. Thanks  

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LaiHim by Investigator
  • 608 Views
  • 9 replies
  • 0 Helpful

Topup

Hi i topup £ 25 Last week, but can i activate one plan with this money,

A need to change number

I recently bought my girlfriend a payg sim because of her abusive ex and he managed to get hold of her new number (because her mother is a B) and I suggested getting a new sim again but my gf doesn't want to keep changing sims so I'm wondering if the...

Jdubs by Visitor
  • 621 Views
  • 3 replies
  • 6 Helpful

No data

I paid my top up but I have no data?EE is asking me to top up again!

Matt2331 by Visitor
  • 276 Views
  • 2 replies
  • 2 Helpful

Resolved! EE hotspot

@Christopher_G Hi, I have got a few questions.1.If a pay £7.99 for a day worth of ee hotspot/wifi (without having a sim). Will it be 24 hours after until my 1 days worth is over or is it until midnight till my 1 day worth is over?So for example if I ...

Johnpla by Explorer
  • 1226 Views
  • 3 replies
  • 2 Helpful

Another that cannot activate the £10 Pack

So.I have a new sim card, number has been ported. Logging in  to EE  shows EE mobile number and wants to send passcode to that number (not my ported number) when I try to change  it. Can't activate pack. No data no sms texts. I only have my wifi.How ...

HazyB2 by Investigator
  • 503 Views
  • 3 replies
  • 0 Helpful

Disappearing Pack and Credit

I purchased an EE PAYG SIM and topped up by £10 last night. I intended to leave it as credit i.e. not buy a pack, but it automatically activated one. I sent STOP to 150 which stopped the automatic renewal only so I then called 150 and did an addition...

Resolved! Order cancelled

I bought a sim card from the official website yesterday, but this morning I got an SMS saying that the order has been cancelled.

Kris012 by Visitor
  • 349 Views
  • 2 replies
  • 2 Helpful

4g WiFi box

I bought a mobile WiFi box because it said we have good to fair connection in the area but when I actually got the box it keeps saying there is no connection. 

Twocolt by Investigator
  • 515 Views
  • 3 replies
  • 2 Helpful