06-08-2025 05:58 AM
I would like to request the removal of the card details currently saved on my account. I recently received a message stating that my package will be automatically renewed each month using the saved card. However, I would prefer not to have any payments taken without my explicit approval.
Could you please delete my saved payment details? Alternatively, if it’s something I can do myself, could you kindly let me know the steps to remove them through the app or website?
Solved! See the answer below or view the solution in context.
06-08-2025 06:31 AM
@Çiçek : Text STOP PACK to 150 & it'll stop buying the pack & stop the auto direct card payment. When you next buy your pack you'll have the option to pay for it by PAYG credit or start another direct card payment.
06-08-2025 06:31 AM
@Çiçek : Text STOP PACK to 150 & it'll stop buying the pack & stop the auto direct card payment. When you next buy your pack you'll have the option to pay for it by PAYG credit or start another direct card payment.