If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hi. My mum is an EE customer on a phone that isn’t supported by 4G/5G and is currently on a pay as you go plan with EE. She has just upgraded her phone so she can continue to use data on 4G. Does she need to purchase a new SIM only plan from EE o...
I lost my top up card fro my mobile phone, it's a galaxy J5, any idea how I get a replacement?
I was charged twice for £15 top up amount how do I get a refund. Can I use my top up amount to purchase a SIM card at the store
Have recently topped up my phone twice but have received no data allowance. And need data to be able to work. How can I sort this out?
How can I contact ee live chat on pay and go customer
ive just topped up my phone and show £20 credit, but i am still unable to make calls or send messages as i have no credit !!!!what can i do ?
Hello everyone,I Topped Up on the 9th, and it should have Automatically Renewed on the 10th.Everything looked fine on the 9th, and the Credit still shows correctly on my account on the 13th.All the TEXT HELP options say that I have credit on my accou...
Hello Now I'm out of the UK, I bought a new number but I didn't use it for the first time in the UK, so I can't make calls or SMS to keep my number. I won't be back in the UK for another year Should I charge £5 every 6 months to keep my new number? W...
