We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi there,I had set up recurring payment for my subscription pack every 30 days starting from 27 Oct as of today but my subscription hasn’t been renewed automatically?I also cannot see anywhere on the site or app my saved card details if I want to rem...
Phoned 150 to top up my phone using my card, it doesn't get past the card number before it cuts the call off, I try pressing * or a number then it says not a valid card, even though I use it all the time for my top ups. So thought I'd use the ee app...
I topped up £15 for my new bundle to start mu unlimited.iyed calls and text have come through but my data has not why is this
Hi, I am a long-time EE pay-as-you-go mobile phone customer. Recently, I have been out of the UK. Will return to London in January 2025. Since I do not have credit to call EE UK customer care, would it be possible to keep my EE mobile number active?T...
How do i buy data i have a monthly pay as you go but i have ran out of data and need more
I need to top up but i have just credit card
Good evening to youI'm trying to change the payment bank card with a new one in the account here and I can't as it doesn't validate the new one and the old card remains, which I canceledWhat should I do?
I would like to know why I topped up £15 before and my balance is only £13.50 behind me, how can I check my spending history? Why was I deducted £1.50?
Try "add data" on sms, its says £40 for unlimited, reply UNL DATA. When I send "UNL DATA" I get "sorry this add-on isn't available, send "add data" to see adding available".And round we go again, so it tells me I can have a £40 unlimited data add-on....
