Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 267 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 414 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 23231 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12953 Views
  • 0 replies
  • 6 Helpful

PAYG Subscription Pack Misrepresentation

EE advertise, both on their automated telephone response and on their website, that additional data will be provided to pay as you go subscription packs. For example, £20 pack has data allowance increased from 50 to 150GB. When you try to purchase af...

NiBB by Investigator
  • 512 Views
  • 6 replies
  • 1 Helpful

Additional Payer Authentication

Hello, I was to pay my top up. However under payment details. it asked for "Additional Payer Authentication". The bank I placed has sent me a pin but I don't know where to show or type in the EE app to accept my payment. What can I do about this? Tha...

mdl by Visitor
  • 9912 Views
  • 28 replies
  • 21 Helpful

I got my sim in Ukraine and it doesn't work.

Here is a screen, I've added funds to my account.But I cant call from my sim to 150 number and can't send messages to 150.My allowances also = 0I need to be able to receive sms on my sim, but it doesn't work. Spend 4 hours and 0 results. Please advic...

kris0508tina_0-1728768771509.jpeg

Travel Roaming Data - not fit for purpose

I was recently in Morocco and bought a zone C daily pass.  I turned off all apps using data roaming. However my pass was used up in ten minutes. Completely useless and not fit for purpose. I only needed the data to assist with getting from A to B. I ...

Ali284 by Visitor
  • 439 Views
  • 2 replies
  • 1 Helpful

Resolved! not able to top up credit

Hello im not able to up credit filling all card details but in last step when need accept payment ist all the time showing error!!

Gincha by Visitor
  • 308 Views
  • 1 replies
  • 2 Helpful

Nuisance calls

4 weeks ago I purchased a pay as you go EE sim for my daughter. Only 6 people have her number (myself and her dad and 4 friends) and she hasn’t used it in those 4 week to sign up to anything or do anything than arrange who she is walking to and from ...

Reedy1 by Explorer
  • 342 Views
  • 1 replies
  • 0 Helpful