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Sim payg can’t recieve message

A4m8k
Investigator
Investigator

‎17-07-2025 11:45 PM

Payg sim haven’t topped up but

 

can recieve calls

cant recieved text messages

 

i use for my son phone but it’s not working.

brand new sim.

 

i did ee sign in and the ee message came but not from my phone.

0 Helpful
4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎17-07-2025 11:48 PM

@A4m8k : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
A4m8k
Investigator
Investigator
In response to XRaySpeX

‎17-07-2025 11:50 PM

Your current balance as of today 23:49 is £0.00. For more info on your plans, add-ons or free boosts, go to the EE app or ee.co.uk

For info on our other Text Services, reply HELP or go to ee.co.uk/textservices

0 Helpful
A4m8k
Investigator
Investigator

‎18-07-2025 12:41 AM

I got same issue

 

any solution

0 Helpful
Rach_H
EE Community Support Team
In response to A4m8k

‎18-07-2025 02:49 PM

Hi @A4m8k,

Welcome to the Community!

Is the SIM currently able to send texts?

Rach

0 Helpful