21-05-2025 07:30 PM
Can I check as I bought a new phone which I registered with EE but it was from Tesco and I have to top up with tesco but I am confused now do I need to do that.
How do I get the free texts allocated to me via EE?
21-05-2025 08:40 PM
@CurtisJL , is your SIM card from Tescos? If that is the case, then you will need to get a PAC code from Tesco and port the number over to EE, as Tesco and EE are different networks and companies.
21-05-2025 08:43 PM
When you say "from Tesco", do you mean you have bought an EE product from a Tesco store? Or are you saying you have a Tesco Mobile phone and want to move your number to EE?