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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 22196 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 12602 Views
  • 0 replies
  • 6 Helpful

Resolved! ROAMING IN CHINA AND PHILIPPINES

I am travelling to the Philippines and I want to be able to send text messages whilst away. I am using a Pay As You Go SIM.Do I just Text ROAMING ON to 150?What can I do if I wish to make calls?Thanks.

Paul_Mel by • Visitor
  • 830 Views
  • 2 replies
  • 0 Helpful

Resolved! Invoice payment

Hello, good afternoon. I won't be able to make the payment on the 5th. I need you to move on to next Friday so I can make the payment

Payg add on roaming

Hi im currently abroad in Spain i have a pack and bought an add on for an extra 10 pounds so my pack can work here. I ran out of my pack. Topped up bought a pack again but it wont let me use my pack in spain. It says i cant buy the roameu7d add on be...

PAYG without monthly subscription roaming

I am on PAYG not having a monthly subscription but only top up whenever I need.  If I just want to receive sms in Europe but not using data, can I just turn on roaming on my phone?  I understand the tariff for receiving a sms is 30p.

MT168 by • Explorer
  • 481 Views
  • 4 replies
  • 0 Helpful

How to activate SIM subscription pack

Once you receive the sim card subscription pack in the mail how do you activate it if you are putting it in an internet hotspot device and not a phone that can make phone calls or send texts?

peggyaus by • Investigator
  • 1447 Views
  • 3 replies
  • 2 Helpful

Doconnection

I joined EE with my number of over 15 years, as I was abroad I got a message stating that I needed to top up or they will give me a 3 month limit but won’t disconnect until they contact me, before 3 months I uploaded credit yet after they took the cr...

Sel777 by • Visitor
  • 363 Views
  • 1 replies
  • 1 Helpful

Using the Same Number

Hi, I used to have a SIM only contract till march 2024. After that I did not renew my contract as I moved back to India but I still kept my number as a pay as you go. Now I am returning back to the UK this month, so I was wondering if I can still con...

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