Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...

Resolved! Topup

I want to go my apps

Resolved! Data

I have just bough 10 pounds to go on my dongle. It has added but hasn't added any data. How do I do this?Thanks

Resolved! PAYG SIM only

I have £10 credit on my SIM which I only use for CCTV. Have been advised I need to add a subscription pack to this. How do I do this - don't wish to add any more funds until I know it works

Resolved! Underground Wifi

Hiya,currently very confused. Spoke to a EE tech advisor on Friday about my EE underground WiFi not working for about two weeks -he said I needed to go to a tube station to run tests on the connection but I couldn’t do it then. So I called tech suppo...

Unable to purchase a subscription pack

I am trying to purchase a subscription pack for my SIM. I get to the payment page, but it then says "Additional payer authentication required to complete your payment."On chrome I get a little unhappy face saying "This content is blocked. Contact the...