Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2313 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 3821 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15246 Views
  • 0 replies
  • 6 Helpful

Payment

It says requires an authentication but I'm not seeing anything 

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Yusen by Explorer
  • 353 Views
  • 1 replies
  • 0 Helpful

Resolved! Old sim card is now inactive

Hi,I've used a EE sim card for a few years while in the UK and then left for another 2 years. For a while i could get OTPs from my accounts but not anymore. Probably because i stopped charging that sim card.The issue is that everytime i try to log in...

Resolved! £20 pack issue

I am a new customer at EE. Today I have purchased a £20 pack which means 50 GB of data, Unlimited calls & messages. But when I checked my balance, it shows 45 GB. Where is the Remaining 5 GB?!? @XRaySpeX 

activate pay as you go sim

I got a new pay as you go sim card. how do i activiate itI have top up £5 through my debit card and its appearing in the account but not able to make a call or send a text message out

mrs2008 by Explorer
  • 504 Views
  • 2 replies
  • 3 Helpful

Resolved! Early renewal

So basically my pack ends march 22nd but I’m already almost out of data so I just want to know how to renew my pack earlier,

Dilan171 by Explorer
  • 481 Views
  • 1 replies
  • 1 Helpful

The text packs Not working

My old pack is finished/run out/ end of month . i topped up a £10 at shop . on phone with ee . text ALL PACKS Pick PACK10 . this gives this and this text yesYESTop up £10 for this pack I Just did, check text balance to be sure yes you top up 10 mins ...

New sim issues

I took a new Sim and I recharged on it without logging into the EE for £15 but I didn’t receive any top up when I made my account then I add another £10 I don’t know What’s happening????

Pranu by Visitor
  • 403 Views
  • 1 replies
  • 2 Helpful

Resolved! Preventing number disconnection due to inactivity (PAYG)

Hi, I received a text from EE saying that my Pay As You Go number will be disconnected in three months because I haven’t made a chargeable call, text, or used data in six months. I want to keep my number, and I’d like to confirm what exactly counts a...

Tia121 by Investigator
  • 1183 Views
  • 11 replies
  • 10 Helpful

Cant set up monthly pay

Hello, I tried to set up a monthly subscription plan, but i keep on being send to the previous page asking me to add card details.

LinasSt by Explorer
  • 534 Views
  • 4 replies
  • 6 Helpful