We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I had an 18 month contract not renewed and now ended. I gave 30 days notice I wanted to go onto pay as you go . Now my account says account closed how do I buy pay as you go credit, I am now travelling in India? I want to keep same number
(North London based) I recently lost a PAYG number of over 10yrs due to EE's hibernation rules, I turned my business phone off for maternity leave. Turned it on 6 months later and boom the number was snatched away from *mini violins*, anyway I am kee...
Hello! I have a problem. I have topped up my account and now have 15£ credits (I see it on the main screen of EE app inside the yellow frame). Also I see "0 b data left". I don't know how to buy a 15£ pack for these 15 credits, how to use them. The ...
My pay as you go has been paid and isnt due to for repayment for another two weeks. I cant even text 150 because the texts do not send and when i try to call any number it says the number you have dialed can not be reached because of service restrict...
I ordered a new subscription pack for my existing pay as you go sim. I received an email confirmation also and the bank has deducted money, but the new pack isn’t shown anywhere in the app and it’s not activated. The current plan is also not availabl...
Hello,I don't have access to live chat in the EE app despite having a PAYG number. The 'Help' section looks like this: The 'Home' section looks like this: Does this mean my SIM/number is not activated? I can currently receive texts but not send them,...
I want to buy 10£
Hi...I just changed my £15 Subscription pack from a Pay As You Go to an automatic monthly card payment. There's still a £23.30 credit on the account. Will those funds be used against the monthly payment going forward, or refunded?Thanks!
5G has been around for nearly 5 years now but they still don't provide it for PAYG. It's baffling given all the MVNO's do for much less. They're the only operator to throttle 5G for pay monthly too.
