If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I'm currently on a PAYG sim with no subscription pack activated.The "Current Pack" section of My EE doesn't work and so I can't activate a pack from there. My EE app doesn't work either.I've tried to activate a pack through SMS by texting 150 several...
Circs have changed & my locally famous number needs a data allowance. ££ are ready, but I can't see how to do it! Thanks
Because my child uses mobile-phone too long, I want to shorten the pack to limit his usage.
My contract recently came to an end and I asked to switch to a pay-as-you-go account in order to keep my number, rather than stay on a rolling monthly. I am currently living in France and want to keep my UK number.I'm having issues linking my product...
I have already had help from EE I was meant to top my phone up jue to my situation I'm escaping domestic violence I'm not able to get cash until Monday me and daughter don't feel safe having no data in case we need to contact someone for our safety m...
I try to change my pack in the app and website but both showing error of page and can’t show me any packs. So I go to text 150 and following the instructions by the app and website. But still when I choose pack15 and Stop the current pack(20) and sta...
I have had an EE/Orange PAYG sim for many years. Because I need more access to the internet when out and about now I purchased an add on last week giving 150 mins call time, 200 texts and 50MB data. I still can not access the internet when out and ab...
My pay as you go phone won't send text messages anymore.. It receives messages from people but won't send. No issues with making or receiving calls and I have credit on the phone.
Hi, I topped up my account and try to but a back but it wasn’t working properly.
