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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 21639 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 12416 Views
  • 0 replies
  • 6 Helpful

Pay as you go

Hello I am currently subscribed to 15, per month on pay as you go but I would like to change it this month to 10 per month please can you advise how to do it. Thx on advance x

£1 a week PAYG deal gone?

Ive been on the same PAYG deal for over 5 years at least and seem to now be having issues. It was the £1 a week with boosts every 12 top-ups I think. I recently got a text from 150 saying "Today is the last day that your £1 Talk Pack will automatical...

Resolved!

hi good morning my name Henry watts and I want to cancel my account. Pay as you go

Hen9 by • Visitor
  • 411 Views
  • 1 replies
  • 1 Helpful

Hello

How do I recharge my account I need data

Resolved! Simcard activation

I have just bought a sim card and I want to activate it. I have received the code to get into the site and link it. I also had someone topping it up but apperantly there was a problem in payment and it is not charged yet. I was wondering if my simcar...

ella9856 by • Investigator
  • 536 Views
  • 5 replies
  • 4 Helpful

EE complaint refund

Paid for a £10 top up, EE said "error, didn't take payment" so I paid again for £10 a top up, in my account it states £10 balance.Bank informs me EE have taken both £10  payments. I call EE for a refund and the customer assistant tries to get me to u...

noofo by • Contributor
  • 407 Views
  • 3 replies
  • 1 Helpful

Resolved! Subscription advice

Hello. Trying to make most economical decision, seeking those with more knowledge experience. Partner has dumbphone, rarely uses it, obviously for texts and calls only, no data. Currently on monthly package, unlimited texts and minutes, 250mb data. W...

Resolved! Re: Data Rollover con!

My previous balance I had still 49gb remaining but this month I only made a payment of £15 bundle will I still get my previous 49gb added on to this month data but doesn't show me on balance 

Shaf6 by • Visitor
  • 361 Views
  • 2 replies
  • 0 Helpful
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