We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
There is no way I used up all my minutes, texts and data. It's play as you go with a rolling to up. I want to cancel my rolling top up. I don't have the money. I should have minutes and texts left ? I can see no way to see this information. It just s...
Hi , been a customer for a long time. All of a sudden on my account I go to add on data and I am getting add on purchase error. I am on a pay as you go so I have got credit to buy one. I do live in the uk. Can anyone help thanks
Online I’ve checked for 10GB it should cost £10 but I get charged £15.49 plus the data I don’t use does not roll over for the next months usage it never has done.
Just like the title says… why do I get messages at the most inconvenient times reminding me to top up, then at least 3 messages a day reminding me to top up.how do I stop these messages? I know I need to top up. I don’t need reminding 30 times leadin...
Hi,On PAYG. Currently in Austria. Have paid the extra £10 for a roaming pack for the week.Texting has been working up until now. Now all messages cannot send and error code 10 is shown.Tried contacting calling 150 - number can't connect.Tried calling...
Have recently topped up my phone twice but have received no data allowance. And need data to be able to work. How can I sort this out?
Hi there! My name is Marian and i want to cancel my current subscription because i ran out of internet. And i want that 15 pounds subscription pack to start imediately. I hope u can help me. Thank you!
I rencently called ee and moved from monthly payment plan to pay as you go acc, because I went aboard to china for a couple of month and this will save some money. however after the day the acc switch, I found on ee app said my acc has been closed an...
How to buy £15 pack , I have £15 on my account already top up, I can't find buying pack options
