If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi everyoneI want to Top Up my sim card. I have a 16 digit voucher code. I know that if I was in UK I could text 150 with VO then a space and then the 16-digit voucher number.But I am not in UK now and calling 150 will not work.What should I do to to...
SOLVED: All I had to do was restart my phone and it worked again. I recently tried sending a text to 150 and calling 150 to top up my account for my pay-as-you-go pack, but my messages say they are not sent, and calls simply end after a few rings. I ...
I have a PAYG SIM with an auto renewing subscription. The EE shop would not/could not provide me with a PAYG SIM and suggested that I apply online and wait for one to come through the post. This is a problem with one letterbox for a block of 25 flats...
Hello, yesterday I paid a subscription pack of £20 for 50 GB. But I'm currently in Senegal and I realized that this pack doesn't work outside the UK. When I paid for the pack, it was specified that I could have a refund before 14 days, but I can't fi...
We would like to pay by direct debit.Is this opossible with a dutch bankaccount?
Hi, i recently just purchased a £10 pack to renew but its not working. I got a confirmation mail and text but its not working. Can I know what is going on, because this isn't nice. I purchased out of a matter of urgency and now I can't do what I want...
as you can see from the top message that I cancelled the pack, yet I was automatically charged the next day. please look into the matter.
Unable to top via 150 or send text . Just saying not enough credit to me make calls. I have topped up using my app and have credit
Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?
I only get 5gb and a 2.9gb boost but it says for £10 you get 8gb and I tried texting 150 STOP and doing the steps and then putting the money in but it just renewed my £10 for 5gb pack and I want to change it. Anyone know what to do?
