Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Old PAYG Sim - never used - is it now useless?

Hi, I’ve found an old PAYG SIM that’s never been opened let alone used that I was hoping to put into a spare phone. Is it completely useless now as it will definitely be a couple of years since it was bought?Thanks

Buy a pack

I have 13.98 in credit and I like to use to buy a pack is this possible?

Data

Can you just buy extra data on pay as you go sim when got a pack?

How to activate my SIM card abroad? I’ve added £10…

I bought one EE SIM card from Tesco before I departured to China. Now I inserted the SIM card into my phone and added £10 via EE APP. I received the SMS says successfully top up. But I can’t make the call, send the SMS at all. Don’t know how to activ...

Need proof of usage

I have lost my mobile my insurer asking for proof of usage how can I get

Re: Не могу оплатить счёт на интернет роуминг

Помогите мне. Я не могу пополнить счёт

Resolved! payg calls records

How do I access calls records on EE website ?

Error in add on pack

I am trying to add on the 15 pound pack from the top up credit it is not accepting from The morning ? I added the bank detail and it seems I apply for the monthly subscription and I am not interested on it I want to apply from my credit how to have t...

Credit

Had £15.61 credit on the 17 -7. Just checked balance it says 61. P ... I made sure I had enough to carry on it should restart my pack tomorrow.

Pending boots

Hi, i have bunch of free boost, but most of them are on pending. only 2x 500mb was activated and 12x 500mb are pending.i’ve noticed since long time ago, every month when i renew the pack u checked free boosts.but always they are pending never activat...