Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 13124 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9228 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 36701 Views
  • 27 replies
  • 21 Helpful

Lost SIM and converting to e-Sim

Hello Sir/Madam,I bought a pay-as-go package from EE on my previous visit to the United Kingdom. I'm going to visit soon to UK, unfortunately, my SIM card is missing, cannot find it.I bought a new package through the EE application, but I don't know ...

erkin1 by Explorer
  • 333 Views
  • 3 replies
  • 4 Helpful

Pay as you go

I have a £10 plan pack which I renew every month i paid £10 on last Thursday as had text saying need to renew as pack ran out this week so topped up week earlier while had money to do it. Then I received a text today saying need to renew by tomorrow ...

Resolved! Top up

Hi there;May I top up my credit with virtual master or visa card?

Resolved! direct card payment Pay as you go.

I have a £5  monthly pack by direct card payment , 10% dicount should be £4.50, why are they taking £5? I have phoned put on hold while she check it out after 30mins was cut off.Thank youIan.

Ian92 by Contributor
  • 304 Views
  • 4 replies
  • 1 Helpful

Re: SIM CARD

I also had this problem as it said my new number wasn't a real number and then it kept saying error. Then I was told to top it up by an advisor then I was told to purchase the subscription separately. Then was told to sort out the PAC number transfer...

Hmac1 by Contributor
  • 348 Views
  • 9 replies
  • 0 Helpful

Urgent

Hi, I had topup my account with 30£. I want a pack30 . But when I choose it they again asking the card details.