Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Re: How to top up my number?

Where do I top up for the pay as you go sim card?

Data breach/account takeover

About 7 weeks ago my pay as you go number (a special number), was no longer in service, I called up EE from my contract number and tried to find out why, as they tried to verify me on that number, they said the security details were incorrect, the na...

Bundle

Hello. I am a new user, and today I received my SIM card. I previously chose a tariff for 35 pounds, pay as you go. And I paid for the order. But today, when I tried to use the SIM card, I can’t do anything. When I call, the robot says that I need to...

Sim card which doesn't need monthly top up

HiI need a SIM card for a vehicle gps tracker. It needs to be one I can purchase some initial data and then just leave it in the tracker to dribble down bit by bit over many months rather than any kind of rolling payment or the sim stopping working a...

Resolved! Pay as you go offer

Hey, bought yesterday new SIM (pay s u go) and done a top up of 15£ which supposed to gimme 75GO, i activated that offer the credit has gone but didn't work !

Bought new sim from EE,but cannot see account info, is that because it’s a rolli

How can i switch to the new £35 PAYG pack?

Good morning.How do i switch to the new PAYG £35 pack? What do i need to do to use this new pack?EE recently announced a new PAYG £35 pack which gives unlimited calls and unlimited texts and unlimited data:https://ee.co.uk/mobile/pay-as-you-go-sim-on...

Payment issue

I am trying to buy an add on package of data and minutes for my Sim but when i put in card details and click confirm it takes me back to the page to fill the card details again. I have tried this with multiple cards but the payment doesn’t seem to go...

Resolved! HOW CAN I TRACK MY ORDER

I have ordered my new SIM card for ee last Thursday. However I haven’t receive any sms or notifications related to my SIM card. I tried to track my order in the app, but it said I cannot track my order and there is a technical issue. Please help me w...

Top-up pack did not work correctly

good evening, I topped up my phone bill and chose pack20, but I got 5 and it asks me to buy again?