Do the £10 pack not exist?

MikeyC3 · ‎27-06-2025

Do the £10 minutes, texts and data packs not exist anymore? Can’t for the life of me find it and I don’t need a £15 pack

The only option I have is to buy a £15 pack.. but I only need a small amount of data when I’m out and about and can I use my credit to buy a pack? I’ve noticed there’s no option to and I’m reluctant to top up £5 to bring my credit balance to £15

any help would be appreciated thank you

Rach_H · ‎29-06-2025

Hi @MikeyC3,

Welcome to the Community!

If you log into your online account then you'll be able to view our full range of packs, and if you're still not able to do so, then give our team a call.

Rach

View solution in original post

XRaySpeX · ‎27-06-2025

Text PACK10 to 150 to buy it using your credit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

MikeyC3 · ‎28-06-2025

Tried that numerous times my friend!

Asks if I want to pay by card or topup and when I reply topup I just get the same recurring message stating the same thing, it’s not the end of the world just hella frustrating

Rach_H · ‎29-06-2025

Hi @MikeyC3,

Welcome to the Community!

If you log into your online account then you'll be able to view our full range of packs, and if you're still not able to do so, then give our team a call.

Rach