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Calling Germany from UK

Jamesafld
Visitor

I’m on pay as you go, how do I purchase a pack that will allow me to call Germany now and call the UK when I’m in Germany?

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Jamesafld  You on have credit on your account to pay for international calls.    Your pack allowance when in Germany will cover your calls/text/data when you purchase the 7 day roaming add on. 

The pack allowance is for calling/texting  UK numbers except premium rate numbers. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@Jamesafld : For calling EU nos. from the UK, text IDD EU to 150. This will give you 100 mins to call EU nos. from the UK over 30 days for £3.

When roaming in EU, to use your pack allowances in the EU on PAYG there are roaming charges of either £2.50 / day, by having texted ROAMEU1D to 150, or £10 / week, by having texted ROAMEU7D to 150, to be taken only from your PAYG credit, not your recurring card payment. You will receive a msg upon arrival telling you about these charges for roaming in EU & inviting to take up these options. If you opt to reply neither or you don't have an active pack, you will be paying standard rates for calls & texts & will need to buy a PAYG add-on for data.

 

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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