Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 21960 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12518 Views
  • 0 replies
  • 6 Helpful

account no

Im on payg using a wifi mini how or where can i find my account no pleaseso i can add this device to my ee

Resolved! Able to reactivate an old pay as you go number/sim?

hi so i have an old pay as you go sim that i need to get reactivated because its linked to an account i need to get back into, but i need to receive a text with a code which is linked with this number.is there any way to get my old sim re activated?

Re: I can't call or text 150 from my phone anymore

I also have the same issue. Tried my sim in another phone, it worked but when I put it back it failed to hold the a 150 call and dropped after the first line of the automated message.I have tried a soft reset and there is no luck. Contemplating a fac...

Zx7 by Visitor
  • 321 Views
  • 1 replies
  • 1 Helpful

CHECKING ADDONS

Went on my EE app as a Pay-as-you-go to checking my addons too see if I wanted to purchase one but the page was blank and just said something went wrong try again which I did and nothing happened, and try other ways it says error and there aware of p...

Michael38 by Contributor
  • 319 Views
  • 1 replies
  • 0 Helpful

Resolved! My old account

Hi , I had an old account , and i still have the pay as you go sim card.  I also have a top up card. My old username was DKS. I'm in Australia and heading to Italy early next week.  If possible i'd like to use the same sim card, but i'd imagine it wo...

DKS3 by Investigator
  • 384 Views
  • 6 replies
  • 1 Helpful

PAYG 3G - 4G SIM issues

I have had a 3G PAYG SIM for the last 20 years that I only use when I'm in the UK, as my Jersey mobile charges for roaming.   EE stopped supporting 3g, so I called to request a new 4G SIM, however as the new SIM card had to be posted to my home addre...