PAYG Pay by card. Get 10% off

littleEE · ‎16-07-2024

I make the option with direct card payment for the £10 subscription pack for every 30 days, hope can get the 10% off offer.

However, the discount did not appear on the traction. It took £10 on the designated day.

Why can't I get the discount?

XRaySpeX · ‎16-07-2024

It should've taken just £9.

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Christopher_G · ‎16-07-2024

The discount should be automatic, when paying by Direct Card Payment, @littleEE

It may be worth having a chat with our Mobile Care team so they can check your account and find out why this didn't happen.

Chris

littleEE · ‎16-07-2024

Thank you!

littleEE · ‎16-07-2024

No, it took me £10. I'll contact Customer Service. Thanks a lot!

20151987 · ‎18-12-2024

Thank you