If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I bough a SIM card and payed 20 pounds for the pack I wanted. When I got the card I made the number change to keep my old number and I had to pay again the same pack I had chosen to top up my card. How is this possible? Why did I had to pay for it tw...
I am looking for packs, specifically of the subscription variety. Every time I click on a link Subscription Packs anywhere on the My EE website, all I see is the attached screenshot. So there are no subscription packs available, right?
Hello,I'm currently living abroad and interested in keeping my current EE mobile number while switching to top up option. I would like to know how I can manage this switch, considering I'm not in the UK and unable to come back to the UK for a while.I...
I buy a £30 package monthly I registered my old card but now I have a new one and I can't find out how to change my new bank card. How do I do it or could you put me on the right link please.
I have had the same problem. The EE rules are incomprehensible. I'm in Australia, with ever increasing credit (only usable in the UK) and unable to even find where to purchase the 'roaming data add-on'. I'm stuck with EE for the moment due to banking...
Thieves, 20 pounds were charged for two days, it was finished. Also, 20 pounds were charged for three days
Does anyone know why my data isn’t arriving I’ve just bout a 20£ subscription pack and I can’t get the data @Everyone
I purchased a we SIM card at Heathrow airport on April 6th and put it in my phone and was trying to use it for a couple days and it would not work. So I text to the number provided and it said my SIM card had used up all its data late December 2023...
I have toped up 30£ manually and want to activate a monthly pack, can someone please share the procedure.Have tried helpline but no success..
Hi I think my phone is in hibernation mode I have topped up tried to ring or message but no luck can't ring 150 to speak to anyone to get it out of hibernation as all I keep getting is I don't have enough credit is there anyone who can help please
