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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 976 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 1368 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 25507 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13673 Views
  • 0 replies
  • 6 Helpful

Resolved! EE top up vouchers

HeyWhere can i buy ee top up vouchers.The blue packet that comes with a code that you text to 150 that allows you to top up and is pre paid in the shop that you brought it from.Where would i buy one of these vouchers and is it possible to get them in...

My EE sim card doesn't work in my home country

I started using an EE SIM card with the 'Pay as you go' plan 6 months ago in the UK. Now, I am in my home country, Taiwan.Despite showing the bars with R sign, I cannot use phone calls and SMS (which showed Failed to send).  There are still a few pou...

Haukmin by • Valued Contributor
  • 1179 Views
  • 24 replies
  • 2 Helpful

Free roaming, no roaming on new sim?

I just purchased a sim here; ee.co.uk/mobile/free-simI picked the : £10 Subscription Pack, 20GB, 500Mins, UnlimitedTexts package.I found the link from MSE, and now in the email, it says "no free roaming", what does this actually mean...? Can I not us...

Callum_K by • Visitor
  • 918 Views
  • 3 replies
  • 0 Helpful

Service setting

My number has been restricted just couple of days ago, I have topped up just today, any chance that my number to be reactivated? Thanks 

Florin26 by • Explorer
  • 378 Views
  • 4 replies
  • 1 Helpful

Usable data

Hello I top up 30 pound but it seems 0 data usable .Would u please help me for that

HakanUmsu by • Investigator
  • 392 Views
  • 5 replies
  • 0 Helpful
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