How do I cancel my monthly pay as you subscription?

Ella_Barnes · ‎04-01-2023

XRaySpeX · ‎04-01-2023

@Ella_Barnes : Do you mean Pay As You GO? If so, text STOP REC to 150 to stop any recurring payments. Just for good measure text STOP PACK to 150 to stop buying the pack.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Ella_Barnes · ‎04-01-2023

Do I still send STOP PACK to 150 even if my card details isn’t on my
account?

XRaySpeX · ‎04-01-2023

Yes, to stop the pack re-occuring whichever way you pay for it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Melek20021 · ‎02-03-2024

I want to cancel my payment

James_B · ‎02-03-2024

Welcome to the EE Community, @Melek20021 🙂

Are you using a pay as you go or pay monthly plan?

James

Tawhid2020 · ‎09-06-2024

How to cancel my monthly ee subscriptions plan

XRaySpeX · ‎09-06-2024

@Tawhid2020 : Text STOP PACK to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP