If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I was on a £5 a month pack and on thursday (yesterday) I rang ee to buy more data for a week, the person on the phone said it was cheaper to buy a pack though I didn't need phone time or mins - I agreed but I had no idea I was putting myself on a mon...
Hi,Yesterday I purchased ee credit in order to top up my mobile through the app.When I try to purchase a top up there is a connection issue. I can't even text 150 or call the helpline, as I get the no credit available message.Any help would be appre...
I have just purchase new sim how can u do recharge ?
Working SIM in mobile router is not linked to MyEE. Trying to link it online asks whether I or someone else is the Bill Payer (there are no Bill Payers with PAYG) & then fails "Stop linking" telling you to go to a Store to confirm name & addy. I'm no...
Why it shows Zero current balance even I topped up 10pound for my plan?
Hiyya, I’ve got a 10£ subscription pack active on my mobile and I’ve got a 15£ one just now, how can I can the 10£ pack and make the 15£ pack active
I have a new payg simi paid £30 for a pack that shows in my accountMy account shows zero credithow do I use my pack!!
I bought a pay as you go sim two weeks ago, a lot of hassle later two of them arrived yesterday. I've put it in my phone, but my number hasn't transferred yet and none of the allowances i paid for are available. I paid £20 for a 70gb monthly sim, yet...
ee have given me constant problems 1. when i had a promotional unlimited data add on it still used data from my pack allowance 2. when i tried to cancel my pack later on it took 6 weeks to get rid of it 3. i have an offer to get free data when i top ...
