Credit on phone + 50.5 internet and no internet

Lennyj75
Visitor

‎09-06-2024 08:37 PM

Hi I have got a up and running subscription on a pay as go phone which tells me I have unlimited text n calls +50.5gb data but 0.00 credit (£40.00) and can't use data as it says I have none aaaarrrrrggggh please help everything I've tried to do keeps coming up can't help 

 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎09-06-2024 08:48 PM

Hi @Lennyj75 

Have you tried restarting your device. 

What device do you have and are you in the UK.

Thanks 



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XRaySpeX
EE Community Star
EE Community Star

‎09-06-2024 08:49 PM

@Lennyj75 : Can you make calls & texts?

Where are you?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

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