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Credit on phone + 50.5 internet and no internet

Lennyj75
Visitor

‎09-06-2024 08:37 PM

Hi I have got a up and running subscription on a pay as go phone which tells me I have unlimited text n calls +50.5gb data but 0.00 credit (£40.00) and can't use data as it says I have none aaaarrrrrggggh please help everything I've tried to do keeps coming up can't help 

 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎09-06-2024 08:48 PM

Hi @Lennyj75 

Have you tried restarting your device. 

What device do you have and are you in the UK.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

‎09-06-2024 08:49 PM

@Lennyj75 : Can you make calls & texts?

Where are you?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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