Community Activity

Unable to make calls

I use wifi when I am in my house in Portugal to use internet, no problem browsing in the house or by using mobile data out the house.  I want to use my IPhone to make UK calls in and out of the house, the phone does everything else it should do apart...

Microphone

I have a Google pixel 8a and had it for about a month now and my microphone when I'm taking videos isn't working and sounds like wind blowing on it (even when I'm sat in the house) I have cleaned it, checked all my app permissions, the phone is updat...

Friends & Family code not working

Trying to order new sim only plan - all rounder for iPhone - but site is not letting me apply F&F code. Getting below error message. I did try with the non-iPhone all rounder plan and the code works. But I want the iPhone plan for the free Apple Musi...

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Smart WiFi Plus - pairing issue

Hello,I've recently changed to EE from BT and received a Smart Hub + and Smart WiFi + Extender as part of the deal.  I am after some advice or re-assurance that the Smart WiFi + is working as it's supposed to.EE insists that their app is the best way...

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gwe47 by Contributor
  • 2067 Views
  • 22 replies
  • 5 Helpful

Coverage in Woburn Sands

Update: 07 November 2024 Over the past few months, our engineers have been continuing negations with the site provider to arrange a date to access the area and start building the equipment needed for the mast. Once a date has been arranged and the bu...

Christopher_G by EE Community Support Team
  • 8342 Views
  • 45 replies
  • 20 Helpful

App not working

Anyone else getting a blank grey screen when they go to manage their broadband through the app!? 

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Colesey by Established Contributor
  • 14 Views
  • 1 replies
  • 0 Helpful

Resolved! Smart Wifi Pro

Just wondering how many Smart WiFi Pro extenders you can get as part of the EE BB subscription.  I currently have a Smart Hub Pro and one WiFi Pro extender but think I could do with one more to ensure full coverage.

nelix01 by Established Contributor
  • 1062 Views
  • 29 replies
  • 13 Helpful

No upfront cost on contract phones

Hi, I just wondered if anyone could help me here, I’m new to EE and need a new contract phone but all of the suitable ones I’ve seen, all want at least £30 upfront. Is there any I could apply for without an upfront cost and if so, can someone please ...