Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

sim card not working in thailand

my esim card receives txt messages in thailand from the uk but I cant send any txt message or make any phone calls.I am on PAYG and I have credit EE told me I need to send 1 txt per month to keep my number active, I dont want to lose my number as I h...

Resolved! Data package

Hi, I have currently subscribed to a £20 (monthly) 50GB data pack. Does EE provide any unlimited data package, I was searching for it but couldn't find one. Thanks

New customer having issues with subscription pack (20)

I'm at a loss I received my new PAYG sim card that I had paid the £20 for the top up for PACK20, Popped it in my phone and it said I only had a balance of £10 so I've put yet another £10 onto my credit tried to start my £20 subscription pack and it ...

Registered

I can't confirm my number pay as you go as i have giving it to my daughter is there another way to register it

Resolved! Pay and go

When you buy one do they have to be registered

Re: Why can’t I make a payment?

im having the same problem, it only says payer authentication but has a blank white screen underneath, ive checked my bank multiple times for any confirmations i need to complete, and also used multiple devices. its still not working.

Resolved! Minimum payment to keep a pay-as-you-go number for use over Wi-Fi

I have an iPhone that I wish to use at home over Wi-Fi (data only, no phone calls). Services like WhatsApp require a phone number, so I bought a pay-as-you-go SIM card, and loaded it with 10 pounds for a 30-day period. What is the minimum monthly p...

PAYG sim seems dead

Hi,ordered a PAYG sim online via EE and received it. Didn’t install it in a phone straight away. Recently I put it in my phone and topped up £5 online.the sim seems to be dead, doesn’t give any reception on both phones that I tried it on.any help wou...

How do i fi d my bill plus my contract is at a end

When is my SIM card valid till?

I currently have 5 pounds in my SIM.I can't remember the last time I reloaded.How do I check my SIM card validity. I need to keep it active to the bare minimum as my OTP's are received on that.