Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2320 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 3829 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15251 Views
  • 0 replies
  • 6 Helpful

Resolved! Pack

Hello, I ran out of Data so I wanted to purchase more. The website was not super intuitive so I ended up buying a pack. Now I see that I have 2 packs in my subscription, but I want only one. How can I cancel one pack and keep the other. Also, when I ...

RMan09 by Visitor
  • 439 Views
  • 1 replies
  • 0 Helpful

Using Phone in Italy

I currently have a EE sim for when I visit family in England. We are traveling to Italy before that, and I want to be able to use the EE data there. I was going to buy an 8GB subscription pack. It says it renews every 30 days, but does that mean if I...

Z9SQ by Explorer
  • 538 Views
  • 3 replies
  • 0 Helpful

Wrong pack bought automatically

    [Mod edit: Image rejected due to it containing private information.]   Hi, I’ve just bought a £15 top up after I  had just apparently moved to a £15 pack, however when I redeemed the top up, a £10 pack was still automatically bought. I bought...

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JensA15 by Investigator
  • 607 Views
  • 3 replies
  • 0 Helpful

PACK05 does not work - what a scam

I have checked I have £5 balance.  Testing PACK05 to 150 gets a "Sorry i didn't recognise that." response.  Webchat refuses to engage with any PAYG queries - suggesting calling in at 25p / min, which will then reduce my credit so I can't buy the pack...

Resolved! Cancel my contract

Hi, I would like to cancel my contract then use pay as you go. My contract is due to end on 5th of August. What am I supposed to do?

Simin1 by Explorer
  • 501 Views
  • 2 replies
  • 1 Helpful

Resolved! How to get data with pay as you go

HiI live abroad and have an EE sim pay as you go to use when visiting England. I have 4.80 pound credit but 0 data. I need for one week. How can I buy a data pack that doesnt renew?

Eler by Investigator
  • 898 Views
  • 6 replies
  • 2 Helpful