Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 889 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1262 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 25299 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 13571 Views
  • 0 replies
  • 6 Helpful

Resolved! Unlimited data

What happened to the unlimited data pack. I can't seem to find it

Jv55 by Visitor
  • 654 Views
  • 2 replies
  • 1 Helpful

Resolved! Using my payg dumb phone within France

I use my phone in the UK just for calls and texts. I'm going to France in a few days and will  be there for a month. Will I be able to make calls and texts within France while I am over there? Will it be more expensive than in the UK?

cirnhoj by Explorer
  • 549 Views
  • 2 replies
  • 3 Helpful

Data Allowance Discrepancy

My remaining data allowance is always different between what it shows on My EE and messaging for it on 150.Typically My EE shows 3 gig less than messaging, for which reason I don't trust either figure.Why is this?

Sizzers58 by Investigator
  • 461 Views
  • 5 replies
  • 0 Helpful

I have enough credit but my pack won't renew

I topped up by £15 the day before my £15 pack was due to run out. It usually just restarts automatically as long as I have enough credit or I get a notification to top up and then it starts again automatically. This time the pack has not restarted an...

k4j by Investigator
  • 417 Views
  • 1 replies
  • 0 Helpful