We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi,I've been on a pay as you go plan for the last 3 years. I've recently received a text from EE telling me that from 6th June charges to EU roaming will be introduced. However, on EE website states that free EE will end at the end of May. I'll be tr...
Hello I've moved over from giff gaff and when I got the SIM I top up £20 to but I was not a wear the £20 would attomaticly start a bundle now I've gone to put my SIM in my new phone and it's saying I need to top up I have not used this SIM so I was h...
Hello. I have a problem. I buy PACK30, next confirm YES and everything is stop. I pay for PACK30 and I dont have money. What I have to do now?
I'm getting frequent messages whilst I'm at work telling me I have run out of data. The messages ask me to buy an extra 100mb of data. I have had four of these in the past week. I rely on data to log in and out of my job, so that is a real problem. H...
I need to change my pack with immediate effect
I have a pay as you go sim but my mobile data isn’t working even though it’s turned on
my number is xxxxxxxxxxxx I had it for a very long time and I would like to keep it for another very long time as pay as you go [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Hi, I have been trying for sometime to change my subscription pack with my sim. After completing a certain procedure when I confirm my payment a new section appears stating “Additional payer authentication required to complete your payment” ,,, can a...
I topped up and I want to renew my plan
Hi all. I can't register my card for payment. What to do?
