If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi just wonderimg if someone could advise please, i recently gotten 2 EE sims both orderes seperatly online one for my son and one for my daughter, both sims have arrived and successfully ported over old numbers etc, when purchasing i went for the £1...
I seem to be topping up weekly and I am 'lost' as to what I can choose for my needs. I have just had a new basic phone after using a 30 year-old Nokia. What top up should I buy? I do not use my phone for internet, occasionally text but primarily use ...
@Everyone Hello i brought a new sim card today and ove added 15 pounds credit. It states I have 15 on my account when I text balance to 150 but on my ee app it says 4 pence I've not used the sim card for anything yet so it couldn't of used the credit...
Hi there when I get a free boost does it stay on my account for future months or does it expire after it has been used
Я хотел бы отказаться от своего тарифного плана за 10 фунтов, где 8 гб интернета и 500 минут звонков , на пакет 125 Гб интернета со скоростью 100 МГБ Здравствуйте и безлимитные звонки и сообщения.
Having a nightmare topping up mobile broadband. Managed to add funds but can’t activate top up as I need mobile data to do so! So frustrating. App isn’t working and I’m going around in circles.
Hi, are there any charges to receive texts and calls when in an EU country as a PAYG customer? And will this change from June 2023? If there are charges, do these comes out of my credit on my account? Thanks, Laura.
The EE website is confusing. It says long term monthly users still get free roaming. I am a long term customer with a £10 talk pack for which I pay monthly but when I look at my account details it says I am a Pay As You Go customer? I am totally c...
Hi, Im trying to subscribe from one of EE's packs but then it won't go through. I have enough balance and all, but it's stuck on the paying option. I tried paying through top up as well as with my card, but still to no avail.
HiI have just finished a 24 month contract and moved to payg. When I was doing the online chat to swap over I asked the question about roaming charges. And I was told twice I can definitely use my subscription pack data, calls and texts in the eu. Is...
