Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 21718 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12447 Views
  • 0 replies
  • 6 Helpful

Unable to make calls in France

Hi,I'm currently staying in France and I have been unable to make any calls. This includes EE support numbers. I've do some research online, and tried the possible solutions with no luck. Any help will be great.   

mako510 by Investigator
  • 612 Views
  • 12 replies
  • 1 Helpful

Top up ee mini wifi router

How do I top up my 4g mini wifi router? It's run out so can't go through wifi option. I've tried the top up card it came with it doesn't work. I don't have a phone number or account number to enter. I am getting nowhere!!

Tmobile PAYG top-up

Has anyone successfully topped-up a Tmobile PAYG phone recently? How?  I have tried several ways.  EE Customer Service have tried to help but nothing works.  Does it help to get E E to send a new SIM so that the phone is then an E E PAYG one?  How do...

Resolved! PAYG data

Hi, I had a data payg sim but would like to use in a phone now, Can I change it from a data sim to a normal plan? It won’t let me choose a standard pack? Thanks

Pack

Why is there no packs available to buy online. 

Hello

Hello I paid for top up 18 f for which I was supposed to be charged for the package and now it's not like that, what should I do?

Credit but not taking it to start a pack

Just put in 20 credit and it's not using it to start the monthly pack that I am subscribed to, can't seam to find how to use it to pay for pack it just wants me to put more money in it and not use credit 

Unlimited data,text,mins offer

I received a text for unlimited data,text,mins 1day cost £5 you text YES then send to EE 1115,offer ends 4th February, I've never had a problem before,but this time I just keep getting a text saying Not recognized try again later been doing it 2days&...