Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hey there, would appreciate any help! I bought a pay as you go sim along with a £20 pack for it that was supposed to include unlimited texts and minutes as well as as 30GB of data. It said my £20 top up would be added within two days, it's been 3 now...
I have recently swapped my number over to EE on the 20th and my subscription pack still hasn’t been added on.
Dear EE Customer Service Team, I am writing this email to request your assistance in retrieving my old phone number. I have been an EE customer for several months, and I previously used this number with my EE account. However, I had to switch to a ...
I am using EE's website to top up a phone other than mine. I input the phone number, then the email address, but I never get taken to the payment page. Instead it just goes back to the phone number page. I've tried quite a few times, without succe...
Hey, I just bought my daughter her very first phone and looking for a sim that we can just top up whenever needed as she will mostly be on WiFi. All I can find are sims where you buy a monthly bundle. Was hoping to stick to EE as that's what network ...
I had a sim card I used last September/October. I am planning to come back to the UK next May and want to use the same sim card. Is this possible? Can I load the card in Canada before I travel or do I need to be in the UK to start the plan.
I've recently got a sim card I ported it from giffgaff , then I wanted to pay monthly for the deal shown on the letter I got with the card, but it didn't show up online, I called ee on 150 and the guy helped me out and put it if I topped up with 10 p...
Hi, I'm a happy EE contract customer, and recently someone I know has joined EE (on my recommendation!), but initially PAYG, though may change to contract in future if all works out well.The timeline goes like this:22 Janinserted sim, signed up to 15...
HiIf i do a top-up of £5, how much data (gb) will I get? And for how long?I'm confused between a top-up and buying a regular subscription pack.
