Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Put voucher

I have just got a mini hub and need to put voucher on the SIM card how can I do that??

Resolved! Hello, how could I change the payment date?

Mubarak

Cant make, receive calls or make SMS

Hi guys, Since the last time I renewed my pack. I'm unable to make calls, receive calls or send SMS. I'm able to send an SMS to myself, receive them. The mobile data works fine. I've checked the message center number. Appears to be correct. I've trie...

EE keep calling my pay as you go number.

EE keep ringing my pay as you number number even though ive asked them many times to stop. I work night shifts so its not ideal getting random calls from ee trying to sell me stuff that i dont want. Can anyone make a suggestion on how to get them to ...

Resolved! If I have a subscription pack do I also need to keep credit on the account?

This might be a stupid question, but I'm moving to a pay-as-you go EE account and have previously just had contracts for my phone.I have a subscription pack set to auto-renew - do I also need to maintain a credit balance on my account? E.g., for cal...

Resolved! Top up

Hi. Im trying to topup my sim, so i hv added £15, its saying i have a credit of £15 but i did not receive any data

Top up

hi i have uploaded my sim card but it is not working need help, have received sms that i can call and surf but nothing is working.

Recommeding Friend to EE

Hi there,There was a qualifying offer for existing pay as you go customers.. If you are pay as you go customer with £10 or above; you can now refer friends to EE and you’ll both receive a £10 Amazon.co.uk Gift Card.I have referred my friend to EE and...

Need help

Hi I need help I have a contact phone but I can't make calls ect its saying I need to top up I don't understand