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Problem with payment confirmation

Nehadanani15
Visitor

I have a problem once I put my card for payment for my monthly pack, in the confirmation of payment. They mentioned this content is blicked contact the site owner to fix the issue. What should I do please 

4 REPLIES 4
James_B
EE Community Support Team

Hi @Nehadanani15,

Welcome to the EE Community. 🙂

Have you tried a different web browser?

Can you top up successfully with a different card?

James

XRaySpeX
Grand Master
Grand Master

Are you using a non-UK bank card?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Nazar3
Visitor

I want to register my sim card 

James_B
EE Community Support Team

Hi @Nazar3,

Welcome to the EE Community. 🙂

Are you trying to register an EE SIM with My EE?

James