Problem with payment confirmation

Nehadanani15
Visitor

‎19-08-2023 04:04 AM

I have a problem once I put my card for payment for my monthly pack, in the confirmation of payment. They mentioned this content is blicked contact the site owner to fix the issue. What should I do please 

0 Helpful
4 REPLIES 4
James_B
EE Community Manager
EE Community Manager

‎19-08-2023 09:45 AM

Hi @Nehadanani15,

Welcome to the EE Community. 🙂

Have you tried a different web browser?

Can you top up successfully with a different card?

James

XRaySpeX
EE Community Star
EE Community Star

‎19-08-2023 12:22 PM

Are you using a non-UK bank card?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Nazar3
Visitor

‎17-09-2023 01:04 PM

I want to register my sim card 

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James_B
EE Community Manager
EE Community Manager
In response to Nazar3

‎17-09-2023 02:03 PM

Hi @Nazar3,

Welcome to the EE Community. 🙂

Are you trying to register an EE SIM with My EE?

James

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