17-09-2023 07:25 AM
Hello
I did top up yesterday but can't but my pack doesn't work. It's says because no balance on my card and ee couldn't take money. But I did it by another card so I have enough money for use Ee. On my balance 5£ and I paid . For what I need pay second time?
regards Yuliia
17-09-2023 11:25 AM
Hi @uliaberkovskaua,
Welcome to the EE Community. 🙂
Are you still seeing the same issue or is it now resolved?
James
17-09-2023 02:17 PM
@uliaberkovskaua : What does texting AL to 150 from your no. fully report verbatim (it is free)?