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France roaming add on (pay as you go)

meta11
Visitor

‎15-09-2023 09:04 PM

I'm currently on a pay as you go and since signing up my app/site dashboard has not been able to give me a read on my plan status. I'm currently in France and the site/app keep giving me an error message every time i try to add on credit to access my data here. Havent been able to get anyone on the phone nor online chat. Does anyone know how i can add these credits so i have service?

0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎16-09-2023 01:02 AM

Did you receive a msg upon arrival telling you about the charges for roaming in EU on PAYG? Did you buy 1 of the "Roam Like Home" add-ons to be able to use your UK pack allowances there?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)