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Transaction

Charbel_dib3
Visitor

‎12-09-2023 12:55 PM

Hello dear, my bank messaged me that a transaction has been made but my account still with 5£. It should be 25£.. i did two transactions each 10£.. any help please? Thank you in advance!

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎12-09-2023 01:12 PM

@Charbel_dib3  This is a public forum not customer services,  there is no access to your EE account from here,  you’ll have to call customer services about this.      

Have you tried restarting your phone since you did this transaction?  

 

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎12-09-2023 02:37 PM - edited ‎12-09-2023 02:38 PM

@Charbel_dib3 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

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