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LINE DISCONNECTION

pfola
Visitor

I have been abroad for over six months and fear that I may lose my line.  I topped up recently a d Sent a text message to keep my line active. Is this all I need to do to keep my line active?

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@pfola : Did you pay for the text out of your credit? It needs to be a chargeable text.

To keep it out of hibernation you need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

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